Privacy Policy.

1. Who We Are

Les Fleurs Design ("we", "us", "our") operates lesfleursdesign.com. We are based in Miami, Florida, USA. For privacy-related inquiries, contact us at hello@lesfleursdesign.com.

2. Information We Collect

Information you provide:

• Name and email address (orders, newsletter, contact forms)
• Phone number (collected at checkout and on business/interiors inquiry forms, used for order/delivery coordination only — not SMS marketing)
• Shipping address (orders)
• Payment information — processed directly by Stripe; we do not store card details
• Company name and inquiry details (wholesale, business, and interiors forms)

To fulfill orders, we share your shipping name and address with our shipping/label provider (EasyPost) and the delivery carrier; see Section 4 for details.

Information collected automatically: Standard web server logs including IP address, browser type, pages visited, and referring URLs. We do not use tracking pixels or behavioral advertising cookies.

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and shipping notifications
• To respond to contact and wholesale inquiries
• To send newsletter communications (only if you opted in)
• To maintain the security and integrity of our platform

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services to operate our business:

To ship your order, we share your shipping name and address with our shipping/label provider (EasyPost) and the delivery carrier so they can generate a shipping label and deliver your package. We do not share this information for any other purpose.

5. Data Retention

Order data is retained for 7 years as required by US tax law. Inquiry and contact-form messages (including business and interiors inquiries) are retained for up to 24 months unless deletion is requested sooner. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by emailing us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time
• Data portability (where applicable)

To exercise any of these rights, contact hello@lesfleursdesign.com.

7. Cookies & Browser Storage

We use only essential, first-party browser storage (localStorage) to remember the contents of your shopping cart. This is strictly necessary for the Site to function and is not used to track you. We do not use advertising or analytics cookies, and no cookie consent banner is displayed because we collect no tracking data. When you check out, our payment processor (Stripe) may set its own cookies on its hosted checkout page to process your payment securely.

8. Children's Privacy

Our Site is not directed to individuals under 13 years of age. We do not knowingly collect personal data from children.

9. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you certain rights regarding your personal information.

We do not sell or share your personal information. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We use no advertising or analytics cookies.

Categories of personal information we collect and the business purposes for each:

• Identifiers (name, email, phone number, shipping address) — to process orders, coordinate delivery, and respond to inquiries
• Commercial / transaction information (products purchased, order history) — to fulfill and record your orders
• Internet / electronic network activity (server logs such as IP address, browser type, pages visited) — to maintain the security and integrity of the Site

Subject to applicable exceptions, California residents have the right to:

• Know what personal information we collect and how we use it
• Request deletion of personal information we hold about you
• Request correction of inaccurate personal information

We will not discriminate or retaliate against you for exercising any of these rights. To submit a request, email hello@lesfleursdesign.com. We may need to verify your identity before fulfilling your request.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email to active customers or by a prominent notice on the Site.